Refunds/credits can only be granted if at least 48 hours’ notice is given prior to the date of the activity – this ONLY applies to activities that do not have limited spaces. We are unable to refund or move cancellation of a booking on the day.
If you wish to cancel a booking on an activity that has a set limit of spaces then we must first resale the space before we can issue a credit/refund. These include spaces on Archery, Kayaking, Raft Building, Little Kickers Football, Bike ability etc. If we are unable to resale the space, then no refund will be issued.
All places are non-transferable.
All activities are subject to minimum participant bookings. For any activity that is cancelled by us due to insufficient numbers all booked participants will be offered a refund/credit.
For all day activities please bring a packed lunch, healthy morning snack and plenty of water.
All children will need suitable clothes and trainers for taking part in sporting activities.
For football activities please bring boots, trainers and shin pads.
For activities such as Archery, Kayaking, Paddleboarding etc, you will be sent a letter to notify you of the requirements for the day.
For hot weather, ensure your child has sun cream applied in the morning, a sun hat and sun cream in their bag. If you would like sun cream applied to your child throughout the day, we will need a permission form signed.
Important note: no confirmation of booking will be sent.