Registration, Booking & Paying for an Activity
Registration is completed via our online booking system, School Hire. Parents/Guardians, must complete detailed questions regarding the child with every booking.
> Payment is taken with the booking.
> Bookings are done online, unless you have Childcare Vouchers:
- Online – We are delighted to be able to take online bookings and payments. Please click here to book online.
- Childcare Vouchers – Please email enquiries@ashtonparksports.com we will need to know your childcare voucher provider, details of the dates & times you would like to book, we will then send you a registration form to complete for your child (if they have been with us before, we will not need a new form, but we will need to confirm their details for booking). Once we have confirmed if there are spaces available and the cost, we will need a confirmation email showing the relevant payment has been made from your provider.
Bookings will close at 4.00pm the day before your chosen activity (bookings will not be accepted on the day).
Please note that some activities have limited spaces so it is advised to book as soon as possible to avoid disappointment.
Cancellation Information
Refunds/credits can only be granted if at least 48 hours’ notice is given prior to the date of the activity – this ONLY applies to activities that do not have limited spaces. We are unable to refund or move cancellation of a booking on the day.
If you wish to cancel a booking on an activity that has a set limit of spaces then we must first resale the space before we can issue a credit/refund. These include spaces on Archery, Kayaking, Raft Building, Little Kickers Football, Bike ability etc. If we are unable to resale the space, then no refund will be issued.
All places are non-transferable.
All activities are subject to minimum participant bookings. For any activity that is cancelled by us due to insufficient numbers all booked participants will be offered a refund/credit.
Requirements
For all day activities please bring a packed lunch, healthy morning snack and plenty of water.
All children will need suitable clothes and trainers for taking part in sporting activities.
For football activities please bring boots, trainers and shin pads.
For activities such as Archery, Kayaking, Paddleboarding etc, you will be sent a letter to notify you of the requirements for the day.
For hot weather, ensure your child has sun cream applied in the morning, a sun hat and sun cream in their bag. If you would like sun cream applied to your child throughout the day, we will need a permission form signed.
Important note: no confirmation of booking will be sent.
Policies
- We cannot take responsibility for children who are dropped off earlier than the booked time. Access to the sports centre is not available before 800am.
- Children who are more than 10 minutes late for an external activity may miss the activity and no refund/credit will be issued.
- Those children who do have permission to walk home (as stated with their online booking) will not be allowed to leave without an adult signing them out (e.g., they will not be allowed out in to the car park to meet whoever is picking them up).
- Appropriate clothing and footwear should be worn to all activities (ie. Sports clothing – no jeans or flip flops). For specific activities extra information on what should be worn will be provided.
- We cannot accept responsibility for valuables if anything goes missing or is damaged/broken.
- Inappropriate or disruptive behavior will not be tolerated. In the event of such behavior participants will be withdrawn from the activity and parents may be contacted and required to collect their child as soon as possible.
- As some activities take place outdoors it is each parents/child’s responsibility to apply and reapply sun cream. Please ensure your child is adequately protected from the sun.
- We cannot accept responsibility for any bookings that are sent via post, or left at the main Ashton Park School reception.
- We no longer accept bookings via the post with cheques for payment.